First Time Customer Information

First, thanks for your order.

Once you've placed your order you should receive text messages from our (855) number confirming the order. There will be instructions on those text messages to confirm everything, all you have to do is follow the prompts.

IMPORTANT: IF YOU HAVEN'T RECEIVED THE TEXT MESSAGES FROM US WITHIN 5 MINUTES AFTER PLACING YOUR ORDER:

Sometimes (for no reason) your cell carrier (Verizon, AT&T, Sprint, TMobile, etc) may block us from sending you messages.

ATTENTION CANADIAN CUSTOMERS: CA CELL PROVIDERS OFTEN BLOCK USA TOLL FREE NUMBERS.

If you haven't received the messages after a few minutes, to get the fastest service please reach out to us via the website live chat on the bottom left of this page and let us know you haven't received the confirmation messages.

We check the automatic text system regularly and will reach out if we see you didn't get the messages, but there can be a delay which slows down getting you your order.

Once we are alerted that you did not receive the messages we have an alternative method to get you confirmed and sorted.

THANK YOU!